30% OFF SITE CYBER MONDAY SALE
This promotion is valid online only from 12:00 a.m. ET on 11/30/15 to 11:59:59 p.m. ET on 11/30/15. Qualifying purchase is determined after discounts and before taxes, fees and shipping charges are added. Offer subject to change without notice. Returns will result in a credit of the retail price less the portion of the applicable discount and are subject to applicable return policy. Promotion excludes clearance, outlet items, gift cards, prior purchases, March of Dimes products and charitable donations, applicable taxes and fees, international orders, Parents Magazine subscriptions, and purchases at leased and licensed locations. Offer cannot be combined with other promotions, except Free Shipping. Offer may be void if qualifying purchase is returned or exchanged. This offer may not be reproduced, sold, or exchanged. Offer has no cash value. Offer cannot be combined with employee discount.
All the items you "Add To Bag" will appear on screen or can be found by clicking on the Shopping Bag link found on the top of the web page.
To remove items you no longer want just click on Remove Item and that item will disappear from your shopping bag.
You may also change the quantity of items requested then hit Update and it will update your shopping bag to the new requested quantity.
Once you proceed to checkout, you may create an account with us, or use our Guest Checkout option.
If your Billing & Shipping Address are in the United States you will proceed through our normal checkout option. If your Billing OR Shipping Address is outside of the United States you will need to use our International Checkout feature.
You will need a valid email address to checkout, and this information should be entered carefully and correctly as it cannot be modified once created. If you wish to change notification emails and have them go to a new email address, you would need to create a new account or place a new order using the new email address.
Once you have selected the checkout options, you will select your shipping method and continue to confirm your order. An email will be sent to the email address entered with a confirmation of that order within 24 hrs.
All of our products are subject to availability.
Our online inventory is updated daily at 11am EST and occasionally items will appear online as available but may be out of stock or on backorder due to low quantity.
When a product is on backorder it is not charged to the customer's account until it is shipped out.
When items are backordered or sold out we will contact the customer via email to inform them of our product status so they may substitute a replacement item for something out of stock or cancel their backorder if they prefer to not wait for an item.
Backorders will be cancelled after 30 days automatically.
Credit Card Charges
Online orders are first authorized by our website and once shipped the charge will then be debited from your creditcard account. Please allow 24-48 hours for all charges to be deducted from your creditcard account once the order has shipped.
If an order or item is backordered this item is not charged to you until it is shipped and no additional shipping fees are billed (other than the original shipping charge).
Canceling an Order
If you would like to cancel or change an order you've just placed please call Customer Service at 1.877.APEAPOD (1.877.273.2763) as soon as possible. Orders cannot be changed or cancelled that are already in transit, and they would need to be returned or exchanged back to us.
When shipping to another address or shipping to a business, please include the Business name, floor and suite # to ensure your package is delivered on time and accurately.
At this time we can only ship to one address at checkout. If you are shopping for multiple people at different addresses, you will need to place those orders separately.
Please ensure you enter a complete address when filling out your Bill to and Ship to information. Please review your order information before confirming your order. If a change is needed please call Customer Service for assistance at 1.877.273.2763.
Please review our shipping policies here (click here) to see how we ship and what type of service can be sent to each specific type of address.
Any errors with your shipping address may cause a delay with your shipment or could cause your package to be lost in transit or misrouted.
Methods of Payment
At this time we accept the following payment methods:
We are unable to accept checks or cash, and do not offer COD.
If you have one of our old paper gift certificates or paper credit slips that you want to use towards an order please call Customer Service at 1-800-291-7800 for assistance.
Can I buy as much as I want online?
Our merchandise is not authorized for re-sale, and purchases are limited to 10 of each style, per customer.
We do not offer bulk purchasing, franchising or wholesaling of our products within the United States.
Tax Exempt Purchases
If you are making a purchase for a tax-exempt organization or an individual who is tax exempt, please call Customer Service at 1-800-291-7800 for assistance. You will be required to fax over all tax exempt documentation to our Customer Service department before an order can be placed.
All pricing online typically reflects the prices at all of our stores. Some styles are flagged as Internet styles and may be subject to a special Internet price not offered at store locations. All prices online are listed in US Dollars except for our Canadian Motherhood website which is priced in CAD Dollars.
For additional purchasing questions, please contact Customer Service (click here) or call Customer Service Monday-Friday from 8:00 am to midnight EST / Saturday-Sunday from 9:00 am to 8:00 pm EST at 1.877.APEAPOD (1.877.273.2763).
Pay Pal Orders
Orders placed by Pay Pal through Motherhood.com will not be charged until they are shipped out. Pay Pal will obtain an authorization for the funds when placing the order online, however those funds will only be deducted once the order is shipped out. If a Pay Pal order is cancelled or partially cancelled, then those funds will be released by Pay Pal and not charged. For Pay Pal account questions, contact Pay Pal Customer Service at 1-405-935-2050.