FAQs

Simply go to the My Account page where you can view all of your current and past orders, find your tracking number and check the status of your order.

We will ship orders to valid addresses, including hotels. Please confirm that the hotel will accept delivery and can forward to you. If the order is received after your departure you will need to pay for forwarding postage. We cannot make changes to delivery addresses after the order has started to process.

Yes, however we are not responsible for any damage, lost or missing items once the package has been received at their facility.

Yes, Economy Delivery to these locations may take up to 15 business days. Deliveries to these locations can be made to residential addresses only.

Delivery to military addresses is handled via the Military Post Office and generally occurs within 30 days.

Yes, we offer international shipping through Global-e international checkout. Our website should automatically select the country you are located in. If it does not, you can update your location on a desktop browser by choosing the country flag in the top right corner of your screen, or on your mobile device at the bottom of the navigation menu.

Once you enter the check-out process, Global-e will calculate and display the order total in your preferred currency, including all shipping costs. This total may also include any applicable duties and taxes imposed by Customs and revenue authorities in the destination country.

We accept payment with Visa, MasterCard, American
Express, Discover, PayPal, Shop Pay, Amazon Pay, Apple Pay and Afterpay.

We also offer installment payments through Afterpay and Shop Pay. For more information on Afterpay please click here.

In order for us to accept payment, your billing and credit card addresses must match.

A Pea in the Pod is not responsible for shipping issues due to typographical errors.

Immediately upon purchase, a preauthorization will be placed on your card for your order amount. Your card will not actually be charged until your order ships.

HOW IT WORKS:

GETTING STARTED

When it’s time to pay for your favorite styles, choose Afterpay as your form of payment at checkout. A debit or credit card is required.

PAY EVERY TWO WEEKS

With Afterpay, you’ll make your first of four payments at the time of purchase. Every two weeks, the remaining three payments will be automatically deducted from your chosen credit or debit card.

FOUR PAYMENTS, ZERO INTEREST

Enjoy no additional interest or fees when you pay on time.

AVAILABILITY:

Afterpay is available online in the US, for now.

AFTERPAY DISCLAIMER:

You must be over 18, a resident of the U.S., and meet additional eligibility criteria to qualify. Late fees may apply. Estimated payment amounts shown on product pages exclude taxes and shipping charges, which are added at checkout. Click here for complete terms. Loans to California residents made or arranged pursuant to a California Finance Lenders Law license.

What is the option to pay in installments on Shop Pay?

When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into four equal, biweekly installment payments with 0% APR, or monthly installments with no hidden or late fees*.

Which payment methods are accepted if I use the option to pay in installments on Shop Pay?

For non-interest bearing orders, debit and credit cards are accepted through Shop Pay. For interest bearing orders, you can only pay using a debit card.

Can I use Shop Pay Installments if I'm an international customer?

Shop Pay Installments is only available to customers with a United States billing address and phone number. Customers with international billing addresses and phone numbers can't use Shop Pay Installments.

Is there a limit to how much I can spend on a single Shop Pay Installments order?

Yes, 17,500 USD is the order value limit that applies to purchases using Shop Pay Installments, including discounts, shipping, and taxes.

Can I buy gift cards with Shop Pay Installments?

You can't purchase gift cards using Shop Pay Installments. If you want to purchase gift cards along with Shop Pay Installments eligible products, then you need to place two separate orders.

Are there late fees?

No, there are no late fees if you miss a scheduled payment.

What if I miss an installment payment?

There are no late fees for customers who miss a scheduled payment. However, partial payments or late payments might impact your credit score, or your eligibility to use Shop Pay Installments in the future. If you have questions about a missed installment payment, then you can contact Affirm support for assistance.

What if I make a return on a purchase made through installments with Shop Pay?

After your refund is processed, the refund amount will appear on your payment schedule within 3-10 business days, and your balance will be updated.

If your refund is less than your total purchase balance, then it might not lower your next payment. Instead, you can expect fewer payments, a smaller final payment, or both.

If your refund is more than your purchase balance, then the difference is returned to your original payment method within 3-10 business days.

If your order is made with monthly payments, then the paid interest isn't refunded. Interest is the cost of borrowing, and isn't refundable.

Have more questions?

For questions about installment payments on Shop Pay, visit https://shoppay.affirm.com/.

*Rates from 0% APR 10-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers affirm.com/licenses.

Our Electronic or E-Gift Cards can be purchased online by going here. E-Gift Cards are delivered by email and contain instructions to redeem them at checkout. E-Gift Cards have no additional processing fees. Gift Cards are not able to be refunded or cancelled after purchase. E-Gift Cards can take up to 24 hours to be processed and sent to the purchaser via e-mail. The purchasing customer may then send the e-gift card to recipient of their choice.

E-Gift Cards can be used to shop conveniently online at APeainthePod.com. E-Gift Cards can only be purchased and redeemed when checking out within the USA.

At this time, E-Gift Cards are not available to international customers. If you have difficulty using a previously purchased gift card from A Pea in the Pod or Destination Maternity, please contact Customer Care for additional assistance.

Please verify the E-Gift Card reference number is entered correctly. The letter “I” may appear to resemble a “1” character, and the letter “O” may look like the number zero. Please contact Customer Care for balance inquiries and additional assistance.

To view the typical time frame for deliveries, visit our Shipping Information page.

For assistance with online shopping and checkout, please contact Customer Care at at 877-603-3029 or email us at Customer Care.

If your order is placed on hold please contact Customer Care at at 877-603-3029 or email us at Customer Care.

Please email Customer Care with the promo code and order number. If the promotion is valid and your order qualifies, the discount will be applied.

We will apply a price adjustment within seven (7) days of purchase for orders. Please contact Customer Care for a one-time price adjustment on that item. Credit will be applied back to your original form of payment.

Please click here to start a return for orders placed directly on our site & shipping within the U.S.

• We are only able to process returns that have been included in your return request. If you have multiple requests recorded, we require each authorized return to be sent with its specific shipping label to allow for our system to process the return. 
• We charge a $10 return shipping fee on express returns for a refund, and $15 on mailback returns for a refund. 
• Once you initiate a return, please send the return back to us within 7 days of the return initiation. Your return is subject to cancellation if it is shipped outside of this window. 
• Final sale merchandise is not eligible for return.
• Items purchased from apeainthepod.com can only be returned via our online Returns Center. 
• Please email help@apeainthepod.com for assistance returning an item shipped from a dropship partner. Please ensure that any dropship items are sent back to the dropship partner that shipped the item. 
• A Pea In The Pod merchandise purchased online from Macys.com, Amazon.com or any other website must be returned through those retailers. 

Please note: We are experiencing slight delays in the processing of returns due to longer than normal return transit and return processing delays. We are working to process all returns as quickly as possible, but your patience is greatly appreciated.

Return Rules

In order to be eligible for a return, products must be returned in unused, unwashed, and unworn condition with original tags and packaging included. Swimwear will only be accepted if the swimsuit is tried on over underwear and returned in its clean original condition with all tags attached. 

Items marked as FINAL SALE on the product page, at checkout or in your order confirmation are not eligible for return. Underwear is FINAL SALE.

We are unable to process exchanges. We suggest returning and placing a new order on our site for the updated size. Please call us at 877-603-3029 for assistance placing a new order. 

Approved returns must be dropped off at your chosen shipping location within 1 week of initiating the return. Returns dropped off after this 1 week window are subject to cancellation.

Refunds For Returns

All refunds for returns will be issued back to the original form of payment used to place the order. 

If you used a gift card to place the order, the refund will be issued back to the original gift card. 

US Returns 

A Pea In The Pod offers returns within 30 days of the order ship date. You may return items for a full refund to the original form of payment, excluding outbound shipping and return processing charges. 

Once your item(s) are received and processed by our warehouse, you'll typically get your refund within 3-10 business days. 

Please visit returnportal.apeainthepod.comto initiate a return.

Return Methods 

• Express Returns:
  A Pea In The Pod offers Express Returns to provide you with an easy and paperless return experience. Simply initiate a return on our returns site and select “Express Return” when prompted to “Choose A Return Method”. Select the desired Staples drop off location. Once your return is confirmed, we will email you a QR code. Simply visit the Staples location selected within 7 days of the return initiation, and bring the item(s) that you included in your return request. You do not need to bring a box or label to the Staples location. Your refund will be issued as soon as the return is received at the local Staples location. Please note, we charge a $10 return fee on Express Returns for a refund.

• Mailback Returns:
  A Pea In The Pod offers mailback returns through FedEx so that you can ship your return back to us. Simply initiate a return on our returns site and select “Mail back via fedex” when prompted to “Choose A Return Method”. Our system will provide you with a return label that you can use to get the return back to us within 7 days of the return initiation. Please use the original packaging to ship your return back to us, and include a copy of the packing slip provided with your return label. Your refund will be issued once the return is received and processed at our warehouse. Please note, we charge a $15 return fee on Mailback Returns for a refund.

Gift Returns

Please click here to initiate a gift return. You will receive a refund in the form of a gift card once your return is received and processed at our warehouse. The gift giver will not be notified of the return request.

Exchanges 

We are unable to process exchanges. We suggest returning and placing a new order on our site for the updated size. Please call us at 877-603-3029 for assistance placing a new order. 

International Returns 

A Pea In the Pod offers returns on products shipped internationally within 30 calendar days from when your order is delivered. Please emailhelp@apeainthepod.comand we will send through return instructions and our return shipping address. Please note, the cost of the return label, duties and taxes associated with the return shipment must be billed to the sender. A Pea In the Pod is not responsible for the cost of shipping, duties and taxes associated with the return shipment.

Dropship Returns

Please email help@apeainthepod.com to initiate a return for an item that was shipped from a dropship partner. Please note, we do charge a return shipping fee per return request. Dropship items must be returned to the original place of purchase, and we are unable to offer a refund for returns that are not sent back to the dropship partner.

What If I Received A Damaged Item?

In the event that you received a damaged or incorrect item, please email our customer care team within 30 days of the purchase date at help@apeainthepod.com for assistance. 

Some of our products are eligible for reimbursement under your FSA (Flexible Spending Account) or HSA (Health Savings Account). Find the full collection of products here.

Check with your plan administrator to make sure your policy or plan covers these products, and search your provider’s website for how to file a claim.

Please note our online store does not accept FSA/HSA debit cards.

Several of our breastfeeding and nursing items are available for FSA and HSA reimbursement. Shop all the eligible items here.

Check with your plan administrator prior to purchasing with any questions or concerns.

For additional assistance, please contact us via email at Customer Care or by phone at 1-877-603-3029

Our Hours are Monday through Friday, 9:00 AM to 8:00 PM EST, and Saturday 10:00am to 7:00pm EST, except when closed in observance of the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

Emails are responded to within 24-48 hours. Please include your name, phone number and order number in the email message to avoid delays in response.