Return Policy

Returning Your Online Purchase

Please click here to start a return for orders placed directly on our site & shipping within the U.S.

• We are only able to process returns that have been included in your return request. If you have multiple requests recorded, we require each authorized return to be sent with its specific shipping label to allow for our system to process the return.
• We charge a $10 return shipping fee on express returns for a refund, and $15 on mailback returns for a refund.
• Once you initiate a return, please send the return back to us within 7 days of the return initiation. Your return is subject to cancellation if it is shipped outside of this window.
• Final sale merchandise is not eligible for return or exchange.
• Items purchased from apeainthepod.com can only be returned via our online Returns Center.
• Please email help@apeainthepod.com for assistance returning an item shipped from a dropship partner. Please ensure that any dropship items are sent back to the dropship partner that shipped the item.
• A Pea In The Pod merchandise purchased online from Macys.com, Amazon.com or any other website must be returned through those retailers.

Please note: We are experiencing slight delays in the processing of returns due to longer than normal return transit and return processing delays. We are working to process all returns as quickly as possible, but your patience is greatly appreciated.

 

Return Rules

In order to be eligible for an exchange or return, products must be returned in unused, unwashed, and unworn condition with original tags and packaging included. Swimwear will only be accepted if the swimsuit is tried on over underwear and returned in its clean original condition with all tags attached.

Items marked as FINAL SALE on the product page, at checkout or in your order confirmation are not eligible for return or exchange. Underwear is FINAL SALE.

We are unable to process exchanges. We suggest returning and placing a new order on our site for the updated size. Please call us at 877-603-3029 for assistance placing a new order.

Approved returns must be dropped off at your chosen shipping location within 1 week of initiating the return. Returns dropped off after this 1 week window are subject to cancellation.

 

Refunds For Returns

All refunds for returns will be issued back to the original form of payment used to place the order.

If you used a gift card to place the order, the refund will be issued back to the original gift card.

US Returns

A Pea In The Pod offers returns within 30 days of the order ship date. You may return items for a full refund to the original form of payment, excluding outbound shipping and return processing charges.

Once your item(s) are received and processed by our warehouse, you'll typically get your refund within 3-10 business days.

Please visit returnportal.apeainthepod.comto initiate a return.

Return Methods

• Express Returns:
  A Pea In The Pod offers Express Returns to provide you with an easy and paperless return experience. Simply initiate a return on our returns site and select “Express Return” when prompted to “Choose A Return Method”. Select the desired Staples drop off location. Once your return is confirmed, we will email you a QR code. Simply visit the Staples location selected within 7 days of the return initiation, and bring the item(s) that you included in your return request. You do not need to bring a box or label to the Staples location. Your refund will be issued as soon as the return is received at the local Staples location. Please note, we charge a $10 return fee on Express Returns for a refund.

• Mailback Returns:
  A Pea In The Pod offers mailback returns through FedEx so that you can ship your return back to us. Simply initiate a return on our returns site and select “Mail back via fedex” when prompted to “Choose A Return Method”. Our system will provide you with a return label that you can use to get the return back to us within 7 days of the return initiation. Please use the original packaging to ship your return back to us, and include a copy of the packing slip provided with your return label. Your refund will be issued once the return is received and processed at our warehouse. Please note, we charge a $15 return fee on Mailback Returns for a refund.

Gift Returns

Please click here to initiate a gift return. You will receive a refund in the form of a gift card once your return is received and processed at our warehouse. The gift giver will not be notified of the return request.

Exchanges

We are unable to process exchanges. We suggest returning and placing a new order on our site for the updated size. Please call us at 877-603-3029 for assistance placing a new order.

International Returns

A Pea In the Pod offers returns on products shipped internationally within 30 calendar days from when your order is delivered. Please email help@apeainthepod.com and we will send through return instructions and our return shipping address. Please note, the cost of the return label, duties and taxes associated with the return shipment must be billed to the sender. A Pea In the Pod is not responsible for the cost of shipping, duties and taxes associated with the return shipment.

Dropship Returns

Please email help@apeainthepod.com to initiate a return for an item that was shipped from a dropship partner. Please note, we do charge a return shipping fee per return request. Dropship items must be returned to the original place of purchase, and we are unable to offer a refund for returns that are not sent back to the dropship partner.

What If I Received A Damaged Item?

In the event that you received a damaged or incorrect item, please email our customer care team within 30 days of the purchase date at help@apeainthepod.com for assistance.